Privacy Notice

Information Collection and Use
Information collected on this site will not be sold, shared or rented to others.

We request information from customers on our order form. Here customers must provide contact information (like name and shipping address). financial information like credit card number, expiration date is processed through PayPal. This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with a customer.

A cookie is a piece of data stored on the customer’s hard drive containing information about the user. For instance, by setting a cookie on our site, users will not have to provide address details each time they order and the shopping basket can remember products purchased at an earlier time. Cookies are stored on the customer’s computer only. We have no access to their content.

Log Files
IP addresses are logged to analyze trends, administer the site, track user’s movement through the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

This website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

The security of your information is very important to us. We use the 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than El Camino Real. Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:

  • The "http" in the web address will be replaced by "https"
  • Depending on the browser, you may see either a padlock (Microsoft Internet Explorer, AOL, Firefox, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section for the browser window, also indicating that you are in a secure mode.

Only browsers that use the 128-bit Secure Socket Layer technology are able to order through El Camino Real's site. If your browser does not support SSL, or you get an error message, you can get an upgrade at Microsoft's or Netscape's home page for further information. If you have any questions about the security of our website, please send us an email.

No Spam
El Camino Real maintains a strict "no-spam" policy. Your personal information including e-mail address or mailing address will not be sold or rented to a third party. If you sign up for an e-mail newsletter or purchase products at El Camino Real, you may receive occasional follow up e-mails from El Camino Real to inform you of product promotions or news.

If at anytime you wish to be removed from our e-newsletter or customer list you may request to be removed by using the "unsubscribe" feature on our website. Removals are usually done within 24 hours.

If at anytime you wish to review, change or update any personal information provided to us, simply log in to your account on this site.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Privacy Policy page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

If you have questions about our privacy policy, use the "Contact us" form on our website. It is our goal to provide a private, risk-free experience with our company.

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